MyPDFChat ("MyPDFChat", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, applications, and services (collectively, the "Service").
By using MyPDFChat, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide
When you use MyPDFChat, we may collect:
- Name
- Email address
- Account credentials
- Payment and subscription information (processed by our payment provider)
- Documents and files you upload
- Messages and prompts you submit to the AI
- Customer support communications
Information Collected Automatically
We may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Usage statistics
- Date and time of access
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Provide and maintain the Service.
- Process uploaded documents.
- Generate AI-powered responses and summaries.
- Manage your account.
- Process subscriptions and payments.
- Improve our platform and user experience.
- Respond to customer support requests.
- Detect fraud, abuse, and security threats.
- Comply with legal obligations.
3. Uploaded Documents
Documents you upload are processed solely to provide the requested AI functionality.
We do not claim ownership of your uploaded documents.
Uploaded documents are only accessible to your account unless you choose to share them through features provided by the Service.
You are responsible for ensuring you have the legal right to upload any document.
4. AI Processing
To provide AI-powered features, the content you upload and your prompts may be securely transmitted to our AI service providers for processing.
These providers process the data solely for the purpose of generating responses requested by you.
5. Payment Information
Payments are securely processed by our third-party payment provider.
MyPDFChat does not store your complete credit or debit card information.
6. Cookies
We use cookies and similar technologies to:
- Keep you signed in.
- Remember your preferences.
- Improve website performance.
- Measure usage and analytics.
- Enhance security.
You may disable cookies through your browser settings; however, some features of the Service may not function properly.
7. Information Sharing
We do not sell your personal information.
We may share information only with:
- Trusted service providers who help operate the platform.
- Payment processors.
- Cloud hosting providers.
- AI service providers.
- Analytics providers.
- Government authorities where required by law.
All third-party providers receive only the information necessary to perform their services.
8. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your information, including:
- Encrypted data transmission (HTTPS/TLS)
- Secure cloud storage
- Access controls
- Authentication and authorization mechanisms
- Regular security updates
While we take reasonable measures to protect your information, no system can guarantee absolute security.
9. Data Retention
We retain your information only as long as necessary to:
- Provide the Service.
- Maintain your account.
- Meet legal obligations.
- Resolve disputes.
- Enforce our agreements.
You may delete your documents or account at any time, subject to applicable legal or operational retention requirements.
10. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Delete your personal information.
- Restrict or object to certain processing.
- Withdraw consent where applicable.
- Request a copy of your personal data.
To exercise these rights, please contact us using the information below.
11. Children's Privacy
MyPDFChat is not intended for children under the age of 13 (or the minimum age required by applicable law).
We do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will delete it as required by law.
12. International Data Transfers
Your information may be processed or stored in countries other than your country of residence.
Where required, we take appropriate safeguards to protect personal information during international transfers in accordance with applicable privacy laws.
13. Third-Party Services
Our Service may contain links to third-party websites or integrate with third-party services.
We are not responsible for the privacy practices or content of those third parties.
We encourage you to review their privacy policies before using their services.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If material changes are made, we will update the Effective Date and, where appropriate, notify users through the Service or by email.
Your continued use of the Service after any changes become effective constitutes acceptance of the revised Privacy Policy.
15. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: info@mypdfchat.com
Website: https://mypdfchat.com